Trouble Upgrading Firmware to v1.0.0

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bustosalex1
Posts: 7
Joined: Sun Apr 25, 2021 8:46 pm

Trouble Upgrading Firmware to v1.0.0

Post by bustosalex1 » Wed May 26, 2021 7:45 am

Hi everyone,

I'm curious how long I should expect the firmware update to v1.0.0 should take. My controller has been displaying the "Upgrading firmware" message on the LCD display and the "Firmware upgrading Please wait..." message on the web interface for about half an hour now. Is there an issue with my machine or is this a standard upgrade time?

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Doug
Posts: 239
Joined: Fri Feb 02, 2018 4:56 pm

Re: Trouble Upgrading Firmware to v1.0.0

Post by Doug » Wed May 26, 2021 11:14 am

It should complete in less than 5 minutes. Just reboot your controller and try it again.

bustosalex1
Posts: 7
Joined: Sun Apr 25, 2021 8:46 pm

Re: Trouble Upgrading Firmware to v1.0.0

Post by bustosalex1 » Fri May 28, 2021 12:43 pm

Hi Doug,

Thanks for the reply. Unfortunately, I tried your suggestion several times, each time giving the controller well over 5 minutes to upgrade, and each time it froze and did not complete the upgrade. I tried resetting the configuration on my controller before upgrading as well and unfortunately that did not work either. Do you have any other suggestions that may resolve the issue?

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Doug
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Joined: Fri Feb 02, 2018 4:56 pm

Re: Trouble Upgrading Firmware to v1.0.0

Post by Doug » Fri May 28, 2021 6:45 pm

It is likely that the network connection is not strong enough to move the large file without errors. Is it possible to connect the controller to a hardwired ethernet connection. If not, is it possible to move closer to your wifi source?

bustosalex1
Posts: 7
Joined: Sun Apr 25, 2021 8:46 pm

Re: Trouble Upgrading Firmware to v1.0.0

Post by bustosalex1 » Tue Jun 01, 2021 7:03 pm

Thanks for the response Doug. Unfortunately my controller is already connected via a hardwired ethernet connection. Do you have any other suggestions?

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Doug
Posts: 239
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Re: Trouble Upgrading Firmware to v1.0.0

Post by Doug » Thu Jun 03, 2021 4:11 pm

Here is a link to the upgrade file.

https://buildbotics.com/bbctrl/bbctrl-1.0.0.tar.bz2

Download this to your computer and then click "Upload" from the General Page. 'Upload' (rather than 'Upgrade') allows you to select a file from your local computer (including from a thumb drive).

Do not decompress or extract the file, the 'Upload' program does that for you.

bustosalex1
Posts: 7
Joined: Sun Apr 25, 2021 8:46 pm

Re: Trouble Upgrading Firmware to v1.0.0

Post by bustosalex1 » Sat Jun 05, 2021 10:09 am

It seems that uploading the upgrade file solved the issue. Thanks so much for your help Doug!

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